SERVICE CONCEPT

服务理念



提倡服务的全程化和全员化,将服务理念和服务意识贯彻到每一个员工的心中,通过专业化的售前服务,与客户一体的售中服务,帮助客户排除故障及解决问题的售后服务等全程服务体系,确保服务过程的完美质量,提高企业的竞争力。公司有专职的客户服务部,另五大职能部门配合客服部,其中包括信息部、订单部为不同的客户解决不同的问题;客户服务部还具备专业的知识库和专业技术人员,可及时回答客户的问题;

全力构造“直接反馈、同步响应、系统联动”的客户服务系统,各一线人员及时将客户的问题即时传输给公司相关部门,各部门同时启动支持解决程序,并在充分沟通的基础上,***时间制定整体解决方案,以***快的速度解决问题。

目前,公司在全国的各省市自治区均配备了专业的售后服务人员,对所有产品在全国范围内提供售后联保服务,让各地用户放心地享受到后期服务,保证将客户意见、故障报修等情况在***时间内反馈到公司客户服务部。


SERVICE SYSTEM

服务系统



提倡服务的全程化和全员化,将服务理念和服务意识贯彻到每一个员工的心中,通过专业化的售前服务,与客户一体的售中服务,帮助客户排除故障及解决问题的售后服务等全程服务体系,确保服务过程的完美质量,提高企业的竞争力。公司有专职的客户服务部,另五大职能部门配合客服部,其中包括信息部、订单部为不同的客户解决不同的问题;客户服务部还具备专业的知识库和专业技术人员,可及时回答客户的问题;

全力构造“直接反馈、同步响应、系统联动”的客户服务系统,各一线人员及时将客户的问题即时传输给公司相关部门,各部门同时启动支持解决程序,并在充分沟通的基础上,***时间制定整体解决方案,以***快的速度解决问题。

目前,公司在全国的各省市自治区均配备了专业的售后服务人员,对所有产品在全国范围内提供售后联保服务,让各地用户放心地享受到后期服务,保证将客户意见、故障报修等情况在***时间内反馈到公司客户服务部。


图片展示

Mitsubishi Electric Improves Speed of World’s Fastest Elevators

Mitsubishi announced that it has developed elevator technologies that achieved a speed of 1,230 meters per minute, or 20.5 meters per second (4035 fpm), the fastest elevator speed in the world (According to Mitsubishi Electric research as of May 10, 2016). The new technologies will be installed to one of three elevators at China’s tallest building, the 632-meter Shanghai Tower.

The record-breaking speed was achieved through the development of new equipment, including control panel that can maximize the traction machine’s performance, and improvements of safety devices such as the speed governor, brake device and buffer. Once the elevator is equipped with the new technologies, it can travel from the second-level basement to the 119th floor in just 53 seconds.

While Mitsubishi Electric’s cutting-edge technologies drastically increase the speed, the elevator also delivers enhanced safety, top-level riding comfort, silence and power saving.

About Shanghai Tower
Shanghai Tower is located in the Lujiazui Finance and Trade District of Pudong, Shanghai. It houses offices, a hotel, conference and exhibition halls, restaurants and facilities for commerce, culture and sightseeing.


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OVERSEAS BUSINESS HOTLINE
Telephone: +86 755 23305540
Mobile/Whatsapp/WeChat: +86 18072618101

 

INQUIRY: inquiry@szhyundaielevator.com
OVERSEAS DEPARTMENT: solution@szhyundaielevator.com
AFTERSALES SERVICES: aftersales@szhyundaielevator.com

 

CHINA HEADQUARTERS : Central Road, Shaqi Community, Xinqiao Sub-District, Baoan District, Shenzhen City, China.

FACTORY ADDRESS: Nanxun Economic Development Zone, Huzhou, Zhejiang, China.

 

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+86 18072618101
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