SERVICE CONCEPT

服务理念



提倡服务的全程化和全员化,将服务理念和服务意识贯彻到每一个员工的心中,通过专业化的售前服务,与客户一体的售中服务,帮助客户排除故障及解决问题的售后服务等全程服务体系,确保服务过程的完美质量,提高企业的竞争力。公司有专职的客户服务部,另五大职能部门配合客服部,其中包括信息部、订单部为不同的客户解决不同的问题;客户服务部还具备专业的知识库和专业技术人员,可及时回答客户的问题;

全力构造“直接反馈、同步响应、系统联动”的客户服务系统,各一线人员及时将客户的问题即时传输给公司相关部门,各部门同时启动支持解决程序,并在充分沟通的基础上,***时间制定整体解决方案,以***快的速度解决问题。

目前,公司在全国的各省市自治区均配备了专业的售后服务人员,对所有产品在全国范围内提供售后联保服务,让各地用户放心地享受到后期服务,保证将客户意见、故障报修等情况在***时间内反馈到公司客户服务部。


SERVICE SYSTEM

服务系统



提倡服务的全程化和全员化,将服务理念和服务意识贯彻到每一个员工的心中,通过专业化的售前服务,与客户一体的售中服务,帮助客户排除故障及解决问题的售后服务等全程服务体系,确保服务过程的完美质量,提高企业的竞争力。公司有专职的客户服务部,另五大职能部门配合客服部,其中包括信息部、订单部为不同的客户解决不同的问题;客户服务部还具备专业的知识库和专业技术人员,可及时回答客户的问题;

全力构造“直接反馈、同步响应、系统联动”的客户服务系统,各一线人员及时将客户的问题即时传输给公司相关部门,各部门同时启动支持解决程序,并在充分沟通的基础上,***时间制定整体解决方案,以***快的速度解决问题。

目前,公司在全国的各省市自治区均配备了专业的售后服务人员,对所有产品在全国范围内提供售后联保服务,让各地用户放心地享受到后期服务,保证将客户意见、故障报修等情况在***时间内反馈到公司客户服务部。


 ​​​​​​

WE LIFT

THE WORLD

WE LIFT

THE WORLD

WE LIFT

THE WORLD

WE LIFT

THE WORLD

SINO KOREA JOINT VENTURE MANUFACTURER

SPECIALIZED IN ELEVATOR & ESCALATOR DESIGN AND MANUFACTURE

 

 

SINO KOREA JOINT VENTURE MANUFACTURER

SPECIALIZED IN ELEVATOR & ESCALATOR DESIGN AND MANUFACTURE

About SINO HYUNDAI

SINO HYUNDAI is a one hundred brand originated from KOREA which is the most advanced industrial nation ASIA and gave birth to many famous elevators &escalators brands.

Facing the the Chinese market in 21st century SINO HYUNDAI Elevator comes to China with the pride of civilization and glory of modern science and technology In 2005SINO HYUNDAI Elevator  team cooperated with Chinese investors to formallv established HYUNDALELEVATOR CORPORATION LTD.for the brand SINO HYUNDAI with a total investment of 370 Million RMB covering an  area of 120,000 sqm with an elevator test tower of height 70meters with a running speed of 16m/s. We are a modern elevator enterprise integrated with all kinds of elevator & escalator with  roduction houseR&D. sales. installation maintenance and after sales service departments.

The company has fully introduced the world’s leading production equipment & technical team inherited the product quality and cultural connotation of SINO HYUNDAI and created the HYUNDAI  ELEVATOR CORPORATION LTD. with elevatormarketcompetitiveness.

We are of abundant manufacturing strength &flexible innovation ideas GOOD reputation of SINO HYUNDAI comes upon high quality guarantee It is established upon the basis of excellent  erviceSINO HYUNDAI will create infinite values for extensive clients by remarkable reputation prompt & considerate services.

OUR ADVANTAGE

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OUR ADVANTAGE

1982
1984
1996
1997
2005

See Change Pursue Quality
Committed to providing users with a perfect travel experience


370 M RMB

Registered capital

120000

Manufacturing plant


2300 +

Employees

23000 units

Product capacity

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Global coverage

More than 70 countries and regions

Our marketing network

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60 +

Parts warehouse

500 +

Service Network

4000 +

Elevator Parts

RESIDENTIAL PROJECTS

 
At SINO Hyundai, we know how important it is for people to get to where they need to be and so we’re always looking for ways to maximize elevator uptime to keep residents moving around the clock.
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AIRPORT PROJECTS

 
At SINO HYUNDAI, our goal is to improve every airport’s efficiency and every traveler’s experience. This includes enhancing mobility for a growing number of passengers.
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RAILWAY STATION PROJECTS

 
Elevator installed in the public. It is designed carefully to be user friendly and safe to everyone, without causing any hassle or hazards to the passengers.
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Products and services

We study our customers and consider the authenticity of our services, which is our mission

Products and services

We study our customers and consider the authenticity of our services, which is our mission

Find your nearby projects

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OVERSEAS BUSINESS HOTLINE
Telephone: +86 755 23305540
Mobile/Whatsapp/WeChat: +86 18072618101

 

INQUIRY: inquiry@szhyundaielevator.com
OVERSEAS DEPARTMENT: solution@szhyundaielevator.com
AFTERSALES SERVICES: aftersales@szhyundaielevator.com

 

FACTORY ADDRESS: Nanxun Economic Development Zone, Huzhou, Zhejiang, China.

 

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@2023 SINO HYUNDAI ELEVATOR ALL RITGHTS RESERVED

TEL:
+86 18072618101
E-MAIL:
inquiry@szhyundaielevator.com
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